Your money back. Guaranteed.
Manual Account Audits
Itemized Claims & Refunds
10 Year (!) Lookback Period
100% Clawback Protection
We refuse settlements,
even if it takes longer.
$20,000,000+
Recovered in the last 24 months alone
6.8x
Greater retroactive reach than others
4.54x
Higher total refund recovery, on average
Zero
Out of pocket costs or upfront obligations
Pinch back your millions.
Vendor Central and others owe you. We review each account from day one, compare POs to records, and put every nickel you deserve back in your pocket.
Account Audits
Get clear on every account’s activity and earnings over the past decade with detailed reports on every invoice, deduction, and payment.
Shortage Claims
We manually combat every individual shortage claim, from the beginning of your account setup through today. If you did ship it, you get paid.
Overages Fees
Didn’t get paid for certain POs or shipments? We cross-match all orders to compare shipping totals against PO totals, getting you paid for every unit.
Return Verification
For return-related deductions, we verify that the return was allowed per terms; verify return receipt; and confirm your refund of Co-Op fees.
Chargebacks
When you’re hit with a fee for any form of
non-compliance, we ensure that the fee itself is compliant with marketplace terms. If it isn’t, we get it back.
AP Audit Claims
Marketplace deducted money from your account based on a retroactive audit? We dig up every argument to verify or dispute the claim’s validity.
Price Claims
When a pricing discrepancy arises between marketplace and vendor, we substantiate initial prices and price-change dates to prove you’re right.
Co-op Disrepancies
One of our strongest suits is identifying discrepancies in co-op charges.
We go back 10 years, and can even re-audit periods to find new refunds.
No Obligations • No $ Out of Pocket
The one and only money-back guarantee in merchant refunds.
If a marketplace claws back a refund we got you, we appeal at no cost to you.
If we lose, we indemnify you.
Refunds that count™
“If you can’t rely on a refund with closed eyes, it’s simply a loan the platform will reclaim. That’s why Abacus promises one-way refunds you can comfortably use or reinvest. When we recoup a dollar, you get and keep it. No backsies.”
Joel Loeb, CEO
How we recovered $112,000 instead of settling for $29,000.
During the 2024 holiday season, our client had their best, busiest quarter ever. Amid the chaos, they didn’t have the bandwidth to go after every fee, deduction, and penalty. So they partnered with Abacus. After we uncovered over $112,000 of their rightful money, Amazon offered a rapid settlement of 26¢ on the dollar. We said no. Then, over the course of nine months, we got them the entire amount we projected. That’s a refund that counts!
No recovery?
No fee!
$0
No upfront fees or out of pocket expenses. We never charge you unless you see a refund in your account.
$3
All we take is a flat 25% off refunds. So for every dollar we earn, we put at least 3 dollars back in your pocket.
100%
With Abacus’ unmatched clawback protection, we guarantee every refund you get—or we cover it.